Gett - London’s black taxi app

3.8
307K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

Gett - London's black taxi app
Ride iconic black cabs across London with Gett - your go-to ride-hailing app for fast family trips, airport transfers, and everyday journeys. Available on demand or booked in advance, with an average waiting time of under 4 minutes in central London.

Download Gett now and book black taxis that come to you.

BOOK AN ICONIC BLACK CAB
Experience London's most comfortable and convenient ride in a spacious 5 or 6 seater black cab. Enjoy fast rides door-to-door in premium vehicles, with a separate driver compartment for privacy and air conditioning that you control.

RELIABLE AIRPORT TRANSFERS
Book a taxi to and from all the major airports in London, including Heathrow and Gatwick. There's plenty of room for all your luggage! Fast airport rides with priority booking available.

FAMILY-FRIENDLY TAXIS
Black cabs are perfect for families with spacious interiors, room for pushchairs, and child-friendly features. Book fast, safe family rides across London with drivers you can trust.

ORDER FOR FAMILY AND FRIENDS
Hail taxis for your loved ones with Gett Family. Book, pay and track your taxi all in one place - from pick up to arrival. Whether you need to arrange a school run, a hospital trip for an elderly relative or simply a ride home late at night, they won’t need to download a thing.

PRIORITY BOOKING & FAST RIDES
Black cabs use bus lanes to beat traffic, making your journey faster than regular taxis. Need a ride urgently? Choose the Gett Priority option for even faster pick-up times.


FULLY ACCESSIBLE RIDES
All black cabs are wheelchair accessible as standard. Book accessible rides with confidence - every journey is designed to be comfortable for all passengers.

GET THERE FASTER
Booking a black cab means getting a driver who has passed The Knowledge - the world's toughest taxi exam. Cabbies know the city better than a GPS and can beat the traffic by using bus lanes - making black cab trips the quickest way to travel by taxi.

PASSENGER SAFETY
At Gett, your safety is our priority. Vehicles and drivers are licensed by TfL and their details are confirmed before arrival. You can track progress from order to destination. Additionally, we offer a range of safety features such as driver ratings and ride location sharing to support you on your journey.

ECO-FRIENDLY ELECTRIC CABS
Gett donates 1p to Trees for Cities, a registered charity (number 1032154), for every ride a customer books and completes through the app. We also offset all the CO2 emissions from those rides with certified carbon offsetting projects. You can also choose the e-black cab vehicle class to book an electric black taxi.

PRE-BOOK & ON-DEMAND
Book a ride ahead of time, or hail a cab virtually with on-demand booking. Priority booking available for urgent journeys.

PRICE ESTIMATES
See the estimated meter fare for your taxi trip before you book and pay cashless through the app.

RATE & TIP YOUR DRIVER
Give your cab driver a rating up to 5 stars and let other travellers know how they did. Leave drivers a tip directly in the app if you're happy with your trip!

CUSTOMER SUPPORT
Need help or have a question? You can reach our team, who are available 24/7 via the live chat function in the app.
Updated on
4 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
301K reviews
Aria Ahmadi
30 September 2025
During tube strike I booked a taxi, the driver looked like kind of delaying to charge more. in the end they charged 15£ extra as high demand fee on a trip that already cost more than usual. I have no idea where was I notified of such charge. I contacted the customer service, they are just terrible. I deleted this app... Update: I am given 15£ credit to use across the next 3 rides expiring in 10 days.
Did you find this helpful?
Gett - Worldwide Corporate Ground Travel App
19 September 2025
Hello, Sorry to hear of your experience. I would like to investigate this further. App reviews are anonymous. I cannot send you a direct message. Please send us a message via the chat with us option on the app 24/7, and we can look into this further. If you cannot get into the app, please email us at customercare.uk@gett.com. Kind regards Shaz
Chris
10 September 2025
Cashing in on tube strike with a £15 "busy fee" on top of booking fee and taxi fee. First use, driver turned up god knows where. Phoned me and said cancel and reorder. I did and I was charged for the ride. A 2 mile ride cost over £60. However I used it twice after and it worked fine. Just the rip off busy fee I object to and ripped off for a driver who couldn't be bothered looking for us. But they have customers over a barrel and your card details to help themselves to your money.
3 people found this review helpful
Did you find this helpful?
Gett - Worldwide Corporate Ground Travel App
19 September 2025
Hello, Sorry to hear of your experience. I would like to investigate this further. App reviews are anonymous. I cannot send you a direct message. Please send us a message via the chat with us option on the app 24/7, and we can look into this further. If you cannot get into the app, please email us at customercare.uk@gett.com. Kind regards Shaz
David B
19 August 2025
Unreliable service. Cannot rely on it. Used the app to order a cab in 1 hours time. 5 mins before pick up time the app tells me it hasn't found a driver yet! Eventually finds one and it arrives 20 mins late. For the return journey, it fails to find any cabs in the centre of the city. Despite the app map showing some near me. Called a local cab company and got a cab in 5 mins. What a terrible app and service from Gett. You just cannot rely on it. Why would you use this over other apps?
5 people found this review helpful
Did you find this helpful?
Gett - Worldwide Corporate Ground Travel App
19 September 2025
Hello, Sorry to hear of your experience. I would like to investigate this further. App reviews are anonymous. I cannot send you a direct message. Please send us a message via the chat with us option on the app 24/7, and we can look into this further. If you cannot get into the app, please email us at customercare.uk@gett.com. Kind regards Shaz

What's new

We're constantly improving your Gett experience. This update includes performance enhancements and bug fixes for a more seamless journey.