My Verisure
4.4star
116K reviewsinfo
5M+
Downloads
PEGI 3
info
About this app
YOUR SECURITY - WHEREVER YOU ARE
The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.
Application features:
- Check the status of your alarm.
- Arm or disarm your alarm remotely.
- Check who enters and leaves your home or business and at what time.
- Take photos remotely to check on your property from your mobile or tablet.
- Check your live video surveillance.
- Download your invoices.
- Modify your keywords, users, action plans…
And much more!
All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.
Notes:
- In order to use this application, you must be a Verisure customer and have a username and password.
- If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
- If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm)
The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.
Application features:
- Check the status of your alarm.
- Arm or disarm your alarm remotely.
- Check who enters and leaves your home or business and at what time.
- Take photos remotely to check on your property from your mobile or tablet.
- Check your live video surveillance.
- Download your invoices.
- Modify your keywords, users, action plans…
And much more!
All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.
Notes:
- In order to use this application, you must be a Verisure customer and have a username and password.
- If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
- If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm)
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.4
115K reviews
Marius Olteanu
- Flag inappropriate
4 October 2025
When you need it, it's not working. I set it to be able to login with the fingerprint. It gave an error and asked me for the password. The password was saved by the password manager, but it didn't work. I couldn't reset the password. No error, it's just not working. We are paying a lot of money for this service and it's not working at all.
1 person found this review helpful
Securitas Direct, part of Verisure
4 October 2025
Buenas tardes. Seguimos trabajando en nuestra APP para adecuarla a las necesidades de nuestros clientes y que podáis realizar uso de ella sin complicaciones. Si te podemos ayudar en algo, por favor, no dudes en contactar con nosotros a través del chat, del email atenciononline@securitasdirect.es o llámanos al 910121122. Un saludo.
Main User
- Flag inappropriate
9 May 2025
Was working fine until the 5th of May update... Now, my whole alarm system is unusable, as the app AND the physical interface look like they are living in their own world : The physical interface always shows the alarm as activated, even when i just badged. I can try to activate/deactivate from the app, but the alarm remains silent and is not active at all. No error message, just pure wrong information on my screen. And on top of this, app is now stuck in a loading loop, i can't even use it. 😁
2 people found this review helpful
Noisha Estars
- Flag inappropriate
6 October 2025
We were victims in the summer of a very big break in and theft. We had Benjamin from verisure come to the house after doing research on the best security company available. we previously had Orange and it was useless. Benjamin from verisure arrived and was very professional, thorough, honest and gave excellent advice. Benjamin was very responsive when we needed to contact him as is the company when the alarm goes off. we highly recommend using this company.
2 people found this review helpful
Securitas Direct, part of Verisure
15 October 2025
Cher client,
Merci pour votre retour positif !
Nous sommes ravis que votre expérience avec Verisure ait répondu à vos attentes. Nous nous engageons chaque jour à vous offrir un service de qualité pour garantir votre sécurité.
Votre satisfaction est notre priorité.
Séverine, de l'équipe Service Client
What's new
We include updates in My Verisure to constantly enhance your security experience. Here are the latest:
- More convenience when performing high-security actions. Now, you can authorize your mobile devices to simplify processes that require verification, such as changing your password or requesting that we connect your alarm if you're unable to.
The Securitas Direct development team continues working every day, and you can expect more updates in your app soon.
- More convenience when performing high-security actions. Now, you can authorize your mobile devices to simplify processes that require verification, such as changing your password or requesting that we connect your alarm if you're unable to.
The Securitas Direct development team continues working every day, and you can expect more updates in your app soon.
App support
About the developer
SECURITAS DIRECT ESPAÑA SAU
securitasdirect.ccdd@gmail.com
CALLE PRIEGOLA 2
28224 POZUELO DE ALARCON
Spain
+34 670 38 17 92
