My Airtel

What an amazing ✨ app! This is how it ought to be - not only can I manage my Airtel money account (securely) from within the app, I can also get an overview of my balances (Data, Calls, SMS) in a single interactive dashboard. I can subscribe to/purchase various deals all in one app. It's also connected to government services so that I can be linked to them speedily. It also allows me to identify Airtel shops in an area of my choosing, check network coverage, and upgrade to an E-sim! Kudos ✨

Since I started using the App, I experienced few things which need to be considered all features and services should be on the App. I learnt that some features are not displayed on the App, like Mini - fi bundle purchase, I don't know if it is a problem with App version I'm using. All in all, the App is very good,easy to access. It would be more amazing if some services could be accessed offline.

In most cases, especially when you don’t have internet bundles, the app becomes unusable, which can be quite frustrating. While it’s encouraging that you’ve made the app free to access—a big plus—my request is that it should consistently perform well even when there are no internet bundles available.