
Paul Barber
Simple to use and good customisation. However, there is a recurring problem where the notifications become delayed, meaning by the time I receive a door bell notification, the person has left. This problem is persistent and is only temporarily resolved by restarting your phone, however after a few hours, the delay returns. Very poor, considering it is a paid for service so I do not recommend.
34 people found this review helpful

Daniel _
The whole point of having a security camera is to check when you hear something outside - but every single time I try to load Live View during noise or motion, it fails to connect. I even tested it by setting off my own car alarm and the app still wouldn't load. It can't be a coincidence - the feed always fails exactly when it matters. Works fine when nothing is happening, but completely unreliable in real situations. Very frustrating and makes me question the point of owning a Ring cam.
479 people found this review helpful

Yer Lee
Let's not talk about the app, but the video quality & "feature" of the camera/videos. The point of a security camera is to monitor 24/7 & have decent to high definition videos. Paid 100$ a year subscription to get grainy & glitchy videos. I get unreliable motion detection clips & only seconds of it. It'll mostly miss the beginning & end (where the "motion" came from & went). i.e. someone magically appeared by a door that was closed, now opened. Didn't even get the part where the person entered.
66 people found this review helpful