
Nicolò Mazzari
The password is made invalid after days. Any time I have to reopen the app to pay for service charges (usually quarterly), I have to reset the password. Every time. It's beyond annoying and a useless security feature.
1 person found this review helpful
Emaar Technologies
8 August 2025
Dear valued customer, we are sorry your expectations weren't met. Your comments have been shared with our team. Rest assured we are committed to continuously enhancing your experience. If you require additional support, kindly send an email with further details to [emaarone-support@emaar.ae].

Malcolm Finlayson
limited and Frustrating use. Service requests are very specific and you can't raise what is necessary. Also when rating a closed service request, you can only give 4 or 5 stars, system will not accept 1, 2 or 3 stars.
Emaar Technologies
3 September 2025
Thank you for reaching out. We appreciate you bringing this to our attention. We have escalated the issue to our team and are working to resolve it as quickly as possible. If you have any further suggestions, please feel free to email us at [emaarone-support@emaar.ae].

Ashwin Aravind
Extremely disappointed with the service and follow-ups from this app. Being the developer run app, expected that the service providers will have immediate solutions, even when they are overcharging for the services. However, it's been almost 3 weeks since I had requested and paid for a bulb change (the ones inside the false ceiling) through "Liwa Sun" service provider, and it is still pending. Also, it is equally hard to talk/ contact the support service both through calls or whatsapp.
3 people found this review helpful
Emaar Technologies
15 April 2024
We are sorry for any inconvenience caused and want to emphasize that your feedback is of utmost importance to us. Kindly share more details about your experience by emailing us at [emaarone-support@emaar.ae], so we can assist you, we are always working on improving your experience. Thank you!