Taobao

Contains ads
3.3
199K reviews
50M+
Downloads
Content rating
PEGI 3
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About this app

Experience convenient shopping on the Taobao App with official site-wide discounts during the Double 11 Grand Sale! Enjoy up to 15% off on premium brand products and must-have daily essentials—all available at unbeatable prices. This is the perfect time to stock up on top-tier goods and lifestyle treasures! Don’t miss out—order now for the best deals!

🛒 Welcome to Taobao—the vibrant online destination where discovery meets convenience. As one of the leading shopping apps in the digital marketplace, Taobao offers a seamless experience for users looking to explore an expansive universe of products. Whether you're browsing for everyday essentials or hunting for unique finds, Taobao brings the joy of shop exploration right to your fingertips.
📱 Designed with user experience in mind, the Taobao apps are built to make online shopping intuitive and engaging. From personalized recommendations to interactive features, every element is crafted to enhance how you shop. The apps support smooth navigation across countless categories, making it easy to dive into the world of shopping without feeling overwhelmed. With Taobao, the act of shop discovery becomes a daily ritual—effortless, enjoyable, and full of possibilities.
🌐 As part of the broader Alibaba family, Taobao leverages advanced technology and trusted infrastructure to ensure a reliable shopping journey. While the platform thrives on variety and scale, it never loses sight of user safety and transparency. Whether you're using Taobao on mobile or desktop, you’re engaging with a thoughtfully designed online space where shopping apps meet real-world needs.
📦 The Taobao experience extends beyond browsing—it’s about connecting with a global community of shoppers and creators. Though delivery logistics are managed by third-party services, the platform provides clear visibility into order progress, helping you stay informed every step of the way. In the landscape of online shopping, Taobao stands out not just as a place to shop, but as a living ecosystem where shopping apps evolve alongside user expectations. Dive in, explore, and enjoy the rhythm of modern shopping with Taobao.
Official website: world.taobao.com
Facebook: facebook.com/taobao.global
Instagram: @taobao.official
Updated on
Oct 20, 2025
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
195K reviews
Ayano -P
December 29, 2024
A lot of great indie sellers and a wide array of products. Only 2 stars b/c they stopped taking foreign cards as payment for consolidated shipping and Chinese is the only language setting. Shipping is super expensive without Cainiao. Don't waste your time and use a proxy service for items.
712 people found this review helpful
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Taobao
February 13, 2025
Thank you for your feedback. We regret any inconvenience you may have experienced with our service. We strive to provide the best experience and would appreciate more details on what went wrong. If you have any specific concerns or need further assistance, please contact our support team https://consumerservice.taobao.com/
Linda Wong
April 21, 2025
I bought more than two hundred products since last year (2024) after a friend introduced TaoBao to me. Since I know the Mandarin Chinese language, it is very easy for me to look for items and communicate with the customer service. For Australia, a total of ¥249 (don't forget to check the green tag) to have a postage fee covered is handy but have to collect the items from Presotea. Very satisfied with the products so far. Will continue to buy from this app.
1,719 people found this review helpful
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Taobao
May 4, 2025
Thanks for taking the time to review our app. We're always looking for ways to improve and this is no exception. We'll do our best to take your feedback and share it with the team!
Kano
October 4, 2025
First of all, the app struggles to register my card, saying to try again later. Then, it removes the item from my cart. When the card details managed to be saved, the transaction fails, and I am kicked out of the payment, and the card details are removed. Furthermore, the first-time purchase discount is removed. Do not buy from this app if you are looking for a smooth experience in purchasing goods. Look elsewhere.
108 people found this review helpful
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Taobao
October 13, 2025
Thank you very much for sharing your feedback. We are very sorry for the problems you encountered during use.We're truly sorry to hear about your experience. This is not the level of service we strive to provide. If you need further assistance or have any other questions, please contact us at https://consumerservice.taobao.com/.