Booking.com: Hotels and more

Name: Booking.com: Hotels and more
Availability: InStock
Rating: 4.645443439483643 (5282405 reviews)
Author: Booking.com Hotels & Vacation Rentals

Booking.com Hotels & Vacation Rentals

4,6

5,28M reviews

500M+

Downloads

PEGI 3

About this app

Find a stay for your holiday, weekend getaway or business trip, anywhere in the world!

Search for Hotels, Motels & Holiday Homes

• 1,5+ Million properties: hotels, motels, vacation rentals and more
• Search by city, attraction, landmark or hotel name with just one tap
• Filter by price, review score, WiFi quality and other things important to you
• Find your last-minute stay or book far in advance

Find a Great Travel Deal

• Daily deals for every budget
• Free cancellation on most rooms
• No booking or credit card fees
• Browse 135+ Million verified guest reviews

Manage your booking on the go

• Get paperless confirmation
• Make changes whenever, wherever
• 24/7 customer service in more than 40 languages
• Contact your host, view check-in times and leave behind reviews

Updated on

15 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 6 others

This app may collect these data types

Personal info, Financial info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4,6

5,12M reviews

Vincent

06 September 2025

The app has some gaps where they don't properly show special fees and critical information that can have your booking refused or incur hidden fees. I've walked into hotels with unusual deposits that aren't shown on the app. I lost almost 200 hundred on a car reservation because of hidden information about not allowing debit cards to be used from a car reservation company. If I'd booked directly to the car company I'd have a refund but through the app you're out of luck.

272 people found this review helpful

Booking.com Hotels & Vacation Rentals

08 September 2025

Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you, and to look into this for you.

Rodrigo Schulz

30 April 2025

I used to love this app but now the experience has been quite buggy for me. I just can't see the messages from the properties I booked at. They send messages but when I go to the message in the app there's nothing, just the guy saying "no new messages, you can send messages when you have a booking". The help center is useless too, I need help with the app not working, not with any of the existing categories, when I go to "help with something else" I get circled back to the initial screen.

80 people found this review helpful

Booking.com Hotels & Vacation Rentals

30 April 2025

We are sorry to hear that. In such a case we advise you to immediately contact our Customer Service Team via "My account" section in the app (or "Sign In" if you are not logged in) > "Help and Support" > "Contact Customer Service"

Alexander Ciric

02 July 2025

EDIT: A few weeks later and my messages still are not working! Contacting a living person working for Booking for help is either not possible, or obscured by layers and layers of automatic answers which I really have no time to go through. For a long long time I am unable to view messages. Even on the other phone, it is impossible. I get email notifications, i see 5 new messages in the app, but no chats are showing.

904 people found this review helpful

Booking.com Hotels & Vacation Rentals

29 May 2025

What's new

We've added some important information about our properties. Our listings now include details on each accommodation's cleaning practices, social distancing measures, and other health and safety policies.

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