
Robert Horne
- Flag inappropriate
- Show review history
Another predatory company. The pointless notifications are obnoxious. They intentionally made the X on ads small so you would accidentally click the ad. When you delete your account, they lightly colored the "Proceed" button so you might just deactivate your account instead. And THEY DO NOT NOTIFY YOU before your free trial expires as promised. Now I've paid for something I didn't want. I'll check for a refund but this is just a toxic and scummy app.
1,610 people found this review helpful
Hi💜 Thank you for your feedback 🙌 Notifications and app performance are essential to us, and I'm sorry about your experience. You can turn off notifications in the settings. Do you have a screen recording of the problem you mentioned to send to support@hily.com or in-app Live Help? Our team is eager to resolve these issues for you!

Reid Miller
I'm a guy, and saw that 2 people had messaged me. In order for me to be able to view and reply, I have to either match with them, or pay for premium. I spent 3 days looking through and matching with people, and never saw the ones that had matched and messaged me. I know, because when you decline someone who has matched you, it removes their notification. They want the premium $$, I'm not interested because I'm fairly sure that the matches are not generated in order to intice me to upgrade.
823 people found this review helpful
Hily Corp.
December 27, 2024
Hi from Leo! Thank you for sharing your concerns 💜 While you can chat with your matches for free, we do offer the Major Crush feature for messaging without a match. We strive to ensure a genuine experience, so if you have doubts about fake notifications, please report them to support@hily.com or in-app Live Help for further assistance 🙌

Zack
The app works well and quality of people is solid, however some of their paywalls are a little annoying and unnecessary. Even after paying and subscribing to Premium you still can't see messages somebody sends you unless you match. For that privilege you have to have PREMIUM PLUS for $25 a week. Worse is you can't even clear the notification of the message you aren't allowed to open without paying to open it so you are stuck with a constant reminder that they don't care about your experience.
35 people found this review helpful
Hily Corp.
September 3, 2024
Hi from Kate! Thank you for your feedback 💜 On Hily, you can chat with your matches for free. If we offer a Premium feature, we do this to improve your dating results. I understand your concerns and will pass them on to our team. If you need further assistance, please contact us at support@hily.com or in-app Live Help 😇