
Jahirie “Jai” Senogat
I first downloaded this right after I got my very first Soundcore A20i. I got hooked once I saw that you can edit your controls, EQ and you can find your earbuds if one went missing. It got even better when I got my new R50i NC, where I could adjust the level of Noise Cancellation, actually edit my EQ, make more than one customized EQ preset and save them. Altho, when opening the app for the first time, it feels slow and sluggish. I always have to restart it affer first opening it. Please fix it

Kyle Buzsaki
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Edit: downgrading to 1 star because the app continues to show ads that block you from using it for several seconds. This is completely unacceptable. It's a fine enough app that works for toggling the noise cancellation and changing what the controls do. I'm giving it 3 stars instead of 5 because it has started showing popup ads for other Soundcore products about once a month for a couple of days in a row, blocking access to the app for several seconds. This is unacceptable.
252 people found this review helpful

Dominika B.
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Edit + Solution: After not being able to use the app (getting errors, call effect, hearID or EQ options not working at all) i tested the app on a different phone and it worked perfectly fine. Anker support tried to help out but was not able to. In the end I figured it out myself. If you use Android phone and you have 'Developer options' turned on, turn them off and go to the app again. This worked like a charm and now i can fully enjoy using the Liberty Air 2 earphones together with the app!
27 people found this review helpful
We are sorry for the inconvenience this has caused you.We would like to help you verify the details of the problem, please feel free to contact us via service@soundcore.com.Please provide your device's SN number and add some descriptions if it's convenient for you. We will reply to you as soon as possible.