
Florence Sakut
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I'm leaving this app for good is really frustrating I just joined the app 2 days ago and they are not connecting with any one anyone the customer service is very poor they don't help at all
7 people found this review helpful
Tigo Live Team
October 24, 2025
We are sorry. There are many problems with matching. You can consult customer service. Our customer service will check if there is any problem with your account. We hope to provide you with better service.

Owolabi Favour
You need to fix your app and bring more match calls , Because I can be on the app for hours without a single match call I tried contacting the customer support but they are not giving me the answer I want.
12 people found this review helpful
Tigo Live Team
October 2, 2025
Hello, there are too many female users on the app and they are too enthusiastic, which leads to tight matching resources. We will feedback your suggestions to the product and operation departments to improve the problems you encountered.

Chidera Onuoha
The app is frustrating when it comes to call matchmaking I’ve been experiencing an issue with the Tigo app. Each time I try to use the matchmaking feature, I keep getting the message “Matchmaking failed.” I've sent messages to customer care, pls do something about it.
64 people found this review helpful
Tigo Live Team
September 13, 2025
We apologize for the unpleasant experience you experienced. Regarding the problem you encountered, please contact our customer service. Our customer service will answer your questions. If you have any suggestions, we will also submit them to the relevant personnel. We hope to provide you with better service in the future.