
Chishala Mulenga
Since 2 updates ago the app does not work. I cannot log in as it does not allow my DigiD to connect. It keeps me on the login page. I have contacted VGZ but to no avail. I have tried the new update today and it still doesn't work. Uninstalling and then reinstalling also does not work. If only I could revert back to the old version.
1 person found this review helpful
VGZ Zorgverzekeraar N.V.
December 31, 2024
Sorry to hear that you are experiencing issues with logging in. Could you please send an email to app-support@vgz.nl with a description of the steps you follow when logging in, which browser you are using, and if possible, a screenshot of the error message? We will gladly look into how we can resolve this for you. Kind regards, VGZ app team

Dave
The app needs DigiD to link. In the DigiD app however you are 'stuck' at the login phase as DigiD never seems to forward to VGZ app. Meaning you're stuck in a loop, always logging in, never reaching the app itself. Meaning you can never log in to the app. Seems a technical problem making the VGZ app useless basically unfortunately. This does work for linking to MijnVGZ online. Just not with the app.
12 people found this review helpful
VGZ Zorgverzekeraar N.V.
November 14, 2023
Bedankt voor jouw signaal. Vervelend dat het niet lukt de app te koppelen met DigiD. Kan je ons mailen op app-support@vgz.nl met meer informatie over wat er precies mis gaat? Liefst met een foto van het scherm er bij waarop het mis gaat. We kijken dan graag met je mee hoe we dit voor je op kunnen lossen. Vriendelijke groet, VGZ app team

William Bastemeyer
This app and service is very bad. I cannot chat in the app only call. So i went on VGZ site to chat and after filling in all the questions they said that they will find someone to chat with. After waiting a few minutes i got a message.."You did not type anything for a while so we will end the chat, have a great day ". What in the actual F...? I was waiting for you to find someone! So no this app and service from VGZ is no good!
2 people found this review helpful
VGZ Zorgverzekeraar N.V.
August 23, 2022
Bedankt voor je bericht William. We hebben je reactie doorgegeven aan de klantenservice om dit te onderzoeken en na te gaan of er verbetering mogelijk is. Met vriendelijke groet, VGZ app team