
A Google user
It's extremely slow. Just starting takes 5-8 seconds. Trying to authenticate is another 5-10 seconds of watching rotating circles. Often, it wouldn't do slide-up authentication no matter how long I wait, and I have to click 'use code', and type it from the phone (hoping it doesn't change while I'm still typing it), or, even worse, at some places like VPN there is no option to 'use code', so I just have to wait for the timeout to happen before I can enter the code. Not at all impressed. Works, as in you can jam you way in if you really want to, but nothing more. I understand fully it's got a mere 3 stars, it really isn't worth more as it is.
34 people found this review helpful

Kateryna Romanyuk
Seemingly since update, I am no longer getting Pings through the app so cannot authenticate for certain apps for work. Also the app has switched to Russian on my phone despite my system language being English. No way to switch it either. Garbage app. Can't do half of my work currently.
8 people found this review helpful

Melissa Csonka
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Had a recent update on my Samsung A14 and since doing an update on my work laptop today, the authentication pop-up notification does not come up so I have to touch the app on my phone which takes more time to enter the 6 digit number instead of choosing 1 of the three 2- digit numbers that came up to authenticate. I made sure to check the notification settings for thr Ping app and I have the correct selection. Any way to fix this? UPDATE 9.1.25 had to enable notifications, now it seems okay
4 people found this review helpful
Ping Identity Corporation
August 10, 2025
Hello. Please contact us at playstore@pingidentity.com so we can help you investigate the issue. Thanks.